Luxury hotels and resorts

A gorgeous location but a disappointing restaurant and far too many parties at the premises disturbing our stay. Reception staf not welcoming. Beds for the kids deplorable quality. Great housekeeping staff and a clean resort. Good functioning airco.

We had a wonderful stay and enjoyed the resort and staff very much. The dinner was wonderful! We were there with our family and had prepaid for a one bedroom suite and also a two bedroom suite with a private pool for our daughter and her boyfriend as well as our son. Our only disappointment was that the two bedroom suite had only one bedroom with a sleeper sofa, which was not as expected.

It was fabulous ! Amazing hotel , restaurant and spa

We were delighted with our stay in your hotel and the quality of the welcome we received. Your staff were very helpful and allowed us to retrieve our rental car which was stuck on the median of the road in Punta Maddalena due to the heavy rain. Due to Hurricane Apollo we extended our stay by 2 days in your hotel. Unfortunately the Villa Carlotta where we were to stay in Taormina refused to make a commercial gesture and charged us for the nights of 29 and 30 October. We are going to make use of our insurance and would need a certificate from you for the case of force majeure that we suffered and the impossibility where we were to go to Taormina because of the floods and the immobilization of our vehicle. Thank you in advance for your help. Olivier Carlander