Luxury hotels and resorts

Very bad : even if workers are very nice, there is no service. The room was located at 1 meter of a wall, just in front of the room window. Cable TV did not work (SKY). Internet connection did not work for two days. Prices annouced on restaurant menu are not the same as on the bill. The price paid does not worth hotel quality and service.

Villa Neri is a welcoming hotel, beautifully located on the slopes of the Etna. Good views, good pool, consistent delivery of service, excellent breakfast. Perhaps the only tiny minus here goes to the restaurant itself and the menu. Two different dishes came with the same vegetable julienne, which should not happen. Also, on my dish the chef forgot the potatoes, which came after we pointed it out. They were served late, but in the end they were OK. We liked our stay there very much, but would definitly and humbly suggest a revamp on the menu and on the cooking, giving that extra edge the hotel could use. thumbs up for villa neri (also would recommend changing the limoncello brand).

Instagrammer's dream. Every corner in this place is stunning!

Complimenti per la professionalità e la gentilezza dello staff.