Luxury hotels and resorts

Overall, all 5 of my family enjoyed our stay at Zash and the number of queries I had, were dealt with in a professional manner. I appreciated the owners email addressing my issues and her subsequent price reduction to our final invoice. All your staff were very helpful and charming, in particular Daniel, who we thought was great. Your restaurant is fabulous in every way and the chef serves a very good standard of Cuisine. I hope the owner acts on my advice for some 'Private' signs to help guests in Room 10 maintain their privacy.

Magnifique propriété, accueil fantastique et petit-déjeuner d'anthologie. Nous avons passé un très agréable séjour et grâce à notre hôte, nous avons pu visiter l'Etna avec un guide privé. Ce fut l'un des temps forts de notre séjour en Sicile. Nous le recommandons vivement.

We were terribly disappointed by our stay at this hotel. It does not at all resemble the description on your website. The state of the hotel reception area is fair but very dirty. We had no idea that this hotel was on a main autorout as it was not described in your internet site. Our first room was on the road side and our second was on the roof...where the "luxury spa" should have been found. Instead, the spa was empty , our room stank with the damp, it was absolutely filthy, the shower had no hot water and it was infested by mosquitos. The staff were the only good thing about this visit. It was very very upsetting for both of us and ruined what should have been a wonderful time.

Das Unterhaltungsangebot wurde nur mit befriedigend bewertet, da es außer Meer und Pool nur einen Tennisplatz gab. Für uns war das jedoch nicht wichtig. Insgesamt handelt es sich für nur 65 Zimmer um eine sehr große und ruhige Anlage. Das Restaurant war sehr gut und sehr flexibel wenn es um Sonderwünsche oder Alternativen beim Menü ging.