Luxury hotels and resorts

Quality - and prices - are very high, so we were very surprised 1) that internet access is not included in the price of the room but costs as much as 6 Euro per hour, and 2) that the hotel could not provide us with an electrical adaptor for our pc but sent us to the shops to buy one. It cost as little as 10 Euro, so I would strongly recommend that the 5 star hotel invest in one in order to avoid frustrations like ours.

Great stay, amazing place & restaurant!! Water in bathroom not so fast hot. Thanks a lot. Grazie mille!

We absolutely loved our stay and would definitely recommend you. Stuff we loved: - the location and the hotel itself: beautiful. We particularly loved the beach and pool, which our daughter loved, but also the amazing view of Ortigia. We were really impressed by how pristine it all felt - this must take a lot of effort by the team to keep it all ship shape - the staff: brilliant, friendly, welcoming. Thanks particularly to the person on reception who arranged a table for dinner for us and a lift back; the brilliant beach team who kept us happy, safe and refreshed; the fantastic life guard at the pool, who looked after us so well - the poolside cafe - great offer, lovely team, good food Stuff we'd change: - we'd make the hotel policies more guest-centric. For example, you should serve on the terrace at breakfast (at least setting up the tables and serving teas, coffees, drinks). Everyone wants to eat out there, make it part of the experience rather than not. - we'd improve the ambience and quality of food (bland) in the restaurant in the evening - while almost everyone in the restaurant was brilliantly friendly and helpful, there was one particularly grumpy and unhelpful woman who looked fed up, barked orders at guests and even told my husband that breakfast ended 30 minutes before it did. She lets the rest of the team down, who are great. Overall though, we absolutely loved it and will be back!

great location an friendly staff, reccomended