Luxury hotels and resorts

We we're shown a basic ,dark room with one small window in the loft area. AFTER WE complained, he reluctantly showed us a standard room. If we wanted a view, he wanted 15 euros more per day. The facility was good, especially the pool. REST OF STAFF WE'RE PLEASANT.

Meine Frau hat unseren Kommentar schon abgegeben. Wir waren mit allem sehr zufrieden. Viele Dank.

We had a great 3 days stay at Castello San Marco and enjoyed everything. It is a wonderful and quiet place which we can only recommend at its best . Everytime again! Erik from Munich/Germany

We stayed in room 201 which had a badly damaged wardrobe and was unusable, the damage was repeatedly pointed out to staff but no repairs were carried out and we were not offered an alternative room, the breakfast compared to what was offered in 2016 is nowhere nearly as nice or generous, on arrival we were informed that we were booked into a four person room when it was clearly stated on our confirmation form we had booked 2 rooms. We were grossly overcharged for drinks at the bar and if it wasn't for the intervention of your receptionist Valentina, who is an exceptional employee, the matter may have taken longer to resolve. Valentina and the girl who works at breakfast are brilliant and by far the best employees you have in the hotel.