Hoteles y resorts de lujo

We had a truly wonderful stay at Donna Carmela and enjoyed pure Sicilian hospitality. The restaurant is outstanding.

We couldn't reach the room service for 20minutes to order our lunch!!! I called a first time and the concierge answered me. Then I called again and the reception answered..... Never saw this in any other 5 star hotel in the world! Then came the Tuna salad : a few green lettuce leaves and tuna threw in a huge glass bowl - it really looked ridiculous for 24 euro.... I even took a picture of it!!!! At least arrange it in a nice way, with cherry tomatoes in a nice plate... But you cannot serve this like that for 24 euro! This was really surprising when we know your main restaurant just earned a second Michelin star..... The room was ok but really needed renovation. The guy who parks the car was very very nice. I hope this comment will help you improving a few things. Regards

Our stay at Zash was very enjoyable. We were warmly welcomed and the premises of the hotel are amazing. Pool and breakfast were highlights of our stay. Also the massage booked was of high quality. Main point for improvement would be the room itself. Maintenance was lacking and was not on par with the quality of the rest of the hotel. Think of damaged furniture and lamps, TV not working (not that we needed it) and a shower that went in all directions due to chalk buildup.

Schade gibt es keine Möglichekeit den dort angebauten Wein online zu bestellen. Oder ist es ev. doch möglich und von mir übersehen worden?